Privacy Policy

  1. Introduction & Scope
    This Privacy Policy describes how HARVHOLD (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal and business information of our clients and website visitors (“you” or “your”) in connection with our business-to-business (B2B) automotive trading services, including the sale of new and pre-owned vehicles. We are committed to handling your information with transparency and care.
  2. Information We Collect
    We collect information necessary to facilitate international trade transactions and provide our services:
    Business and Contact Information: Company name, business registration details, tax ID, names and positions of contact persons, business address, email, phone number, and signature.
    Transaction and Financial Information: Details of inquiries, orders, purchased vehicles (VIN, specifications, condition reports for pre-owned units), agreed prices, payment records (including partial deposit information), bank account details for transfers, and trade documents.
    Logistics and Customs Information: Final delivery address, shipping instructions, and information required for export/import documentation.
    Communication Records: Correspondence via email, WhatsApp, phone calls, or other channels related to inquiries, negotiations, and after-sales consultation.
    Technical Data (from website visitors): IP address, browser type, pages visited on our site, and other analytics data collected via cookies or similar technologies.
  3. How We Use Your Information
    Your information is used strictly for legitimate business purposes:
    • To process inquiries, prepare offers (Proforma Invoices), and execute Sales Contracts.
    • To manage orders, payments, production/sourcing, and logistics coordination.
    • To handle post-delivery communications, consultations, and negotiated resolutions as per our Refund Policy.
    • To comply with legal and regulatory obligations related to international trade, export controls, and financial record-keeping.
    • To improve our website and services for business clients.
  4. Legal Basis for Processing (for EEA/UK Relevance)
    For subjects in the European Economic Area or UK, our processing is based on: (a) the necessity for the performance of a contract with you; (b) our legitimate interests in conducting B2B commerce; and (c) compliance with legal obligations.
  5. Information Sharing and Disclosure
    We do not sell your data. We may share it only with trusted third parties under strict confidentiality for essential services:
    Logistics Partners: Freight forwarders, shipping lines, and agents to arrange transport.
    Financial Institutions: Banks to process payments and conduct compliance checks.
    Government Authorities: As required for customs declaration, export/import permits, or to comply with law.
    Professional Advisors: Lawyers, accountants, or consultants where necessary.
    We require all third parties to respect data security and process it only for our specified purposes.
  6. Data Retention
    We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this policy, including to meet our contractual, accounting, tax, and legal obligations. Typically, this means retaining core transaction records for a minimum of [e.g., 5-7 years] after the completion of the business relationship, or as required by applicable law.
  7. Your Rights
    Depending on your jurisdiction, you may have rights regarding your personal data, which may include:
    • The right to access, correct, or update your information.
    • The right to object to processing or request deletion (note: this may be limited by our legal obligations to retain B2B transaction records).
    • The right to data portability or to withdraw consent (where processing is based on consent).
      To exercise these rights, please contact us using the details below.
  8. International Data Transfers
    As an international trading company, your information may be transferred to and processed in countries outside your home country, including our operating locations and service providers’ countries. We ensure appropriate safeguards are in place for such transfers.
  9. Data Security
    We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no electronic transmission or storage method is 100% secure.
  10. Policy Updates
    We may update this policy periodically. The latest version will always be posted on our website with the effective date.
  11. Contact Us
    For any questions, requests, or concerns regarding this Privacy Policy or your data, please contact our Data Protection Contact:
    Email: [email protected]
    WhatsApp: +86 182 8038 5927
    Telephone: 86-028-81759494